14.10.2023 09:15
We have started receiving reports from customers that they are unable to top-up their accounts. We are already investigating this issue and will try to fix the problem as soon as possible.
14.10.2023 10:25
Customers are already able to top up their accounts. We are working to also credit all previous top-ups.
14.10.2023 10:50
The problem has been resolved. The funds from your top-up:
- have been properly credited, or
- have not credited due to minor technical problems - we have returned them to the source account, they should soon reach back to the bank/institution from which they were sent.
Thank you for your patience and we apologize for the inconvenience. Be ZEN