Checking the status of an outgoing transfer

How-to

How can I check the status of my outgoing transfer?

Answer

You can check if your wire transfer has been completed or is still in progress by following these steps in your ZEN app:

  1. Log in to the ZEN app.
  2. Swipe up in the main window to the Transaction history:

  3. Now, locate the desired payment or transfer and click on it:

  4. In the transaction details, you will see the status under the transaction reference. There are three transaction statuses: Completed, Pending, and Rejected.

See also: How long does it take to process my transfer?, How do I create a payment or transfer confirmation?

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