I would like to get my account statement for the selected month. How do I generate a statement for the current month?
To generate an account statement:
- Log in to the ZEN app and on the Home page (leftmost screen), tap on the currency for which you need a statement.
- Tap on the three dots in the upper right corner and select "statements".
- Tap on "Export Statement".
- Next, select a month for which you want to create a statement and also the file type (you can create a statement in PDF or CSV).
Important! You can currently get a statement for any of the previous months, you can also get a statement for the current month via customer support chat.
- Usually, in a few seconds, the statement will be ready and you can export it via email, your favorite messenger or save it on your device. See also: 'Why can't I generate a monthly statement?'.
Do you need help? We are always happy to help you in ZEN app support chat (open the link from your mobile device, we usually respond within 2-3 minutes) or by email email@example.com (we usually respond within 24 hours). When you contact us via e-mail, please send your message from the email address linked to your ZEN account.