Question
What are the fees for SWIFT / SEPA / ELIXIR / Faster Payments / Local / Card / PrivatMoney / Internal / Cryptocurrency transfers, and ZEN Buddies transactions? Why was a commission added to my transfer?
Answer
You may always check the newest version or pricing for Individual and Business clients (click the desired account type).
The following table shows commissions for different transfer types.
| Transaction type | Free | Gold | Platinum | Smart (Business) | Enterprise (Business) |
|---|---|---|---|---|---|
| Incoming SWIFT | 0.10% + 5.00 EUR | 0.10% + 3.00 EUR | 0.10% + 3.00 EUR | 0.10% + 15.00 EUR | 0.10% + 3.00 EUR |
| Outgoing SWIFT – SHA | 0.10% + 5.00 EUR | 0.10% + 3.00 EUR | 0.10% + 3.00 EUR | 0.10% + 15.00 EUR | 0.10% + 3.00 EUR |
|
Outgoing SWIFT – OUR Country categories are available on the last page of ZEN Pricing |
Category 1 – 0.10% + 25.00 EUR Category 2 – 0.10% + 35.00 EUR Category 3 – 0.10% + 50.00 EUR |
Category 1 – 0.10% + 15.00 EUR Category 2 – 0.10% + 25.00 EUR Category 3 – 0.10% + 40.00 EUR |
Category 1 – 0.10% + 15.00 EUR Category 2 – 0.10% + 25.00 EUR Category 3 – 0.10% + 40.00 EUR |
Category 1 – 0.10% + 25.00 EUR Category 2 – 0.10% + 35.00 EUR Category 3 – 0.10% + 50.00 EUR |
Category 1 – 0.10% + 15.00 EUR Category 2 – 0.10% + 25.00 EUR Category 3 – 0.10% + 40.00 EUR |
| Incoming SEPA | Free | Free | Free | Free | Free |
| Outgoing SEPA | 0.25 EUR | 0.25 EUR | Free | 0.10% (min. 1.00 EUR) | Free |
| Incoming Local in PLN | Free | Free | Free | Free | Free |
| Outgoing Local in PLN | 0.50 EUR | 0.25 EUR | Free | 0.10% (min. 1.00 EUR) | Free |
| Incoming Local in GBP | 0.50 EUR | 0.50 EUR | Up to 50 transfers per month – free Next – 0.50 EUR |
Free | Free |
| Outgoing Local in GBP | 0.50 EUR | 0.50 EUR | Free | 0.10% (min. 1.00 EUR) | Free |
| Incoming Local in RON | 0.50 EUR | Special offer – up to 50 transfers per month – free Next – 0.50 EUR |
Up to 50 transfers per month – free Next – 0.50 EUR |
Free | Free |
| Outgoing Local in RON | 0.50 EUR | 0.50 EUR | Free | 0.10% (min. 1.00 EUR) | Free |
|
Internal transfers (between ZEN Clients) and ZEN Buddies |
Free | Free | Free |
Free ZEN Buddies unavailable |
Free ZEN Buddies unavailable |
| Transfer To Card | 1.00% | 1.00% | 1.00% | 1.00% | 1.00% |
|
Moneysend received on ZEN Card |
3.00% | 3.00% | 3.00% | 3.00% | 3.00% |
|
Outgoing Bank Transfer via PrivatMoney |
1.00% | 1.00% | 1.00% | Unavailable | Unavailable |
|
Outgoing Transfer To Card via PrivatMoney |
1.00% | 1.00% | 1.00% | Unavailable | Unavailable |
| Transfer in cryptocurrency | 2.00% | 2.00% | 0.50% | 2.00% | 0.50% |
See also: I do not see my account number in ZEN app, SWIFT and SEPA transfer types information