Fees for transfers processed by ZEN

Question

What are the fees for SWIFT / SEPA / ELIXIR / Faster Payments / Local / Card / PrivatMoney / Internal / Cryptocurrency transfers, and ZEN Buddies transactions? Why was a commission added to my transfer?

Answer

You may always check the newest version or pricing for Individual and Business clients (click the desired account type).

The following table shows commissions for different transfer types.

Transaction type Free Gold Platinum Smart Enterprise
Incoming SWIFT 0.10% + 5.00 EUR 0.10% + 3.00 EUR 0.10% + 3.00 EUR 0.10% + 15.00 EUR 0.10% + 3.00 EUR
Outgoing SWIFT – SHA 0.10% + 5.00 EUR 0.10% + 3.00 EUR 0.10% + 3.00 EUR 0.10% + 15.00 EUR 0.10% + 3.00 EUR

Outgoing SWIFT – OUR

Country categories are available on the last page of ZEN Pricing

Category 1 –
0.10% + 25.00 EUR
Category 2 –
0.10% + 35.00 EUR
Category 3 –
0.10% + 50.00 EUR
Category 1 –
0.10% + 15.00 EUR
Category 2 –
0.10% + 25.00 EUR
Category 3 –
0.10% + 40.00 EUR
Category 1 –
0.10% + 15.00 EUR
Category 2 –
0.10% + 25.00 EUR
Category 3 –
0.10% + 40.00 EUR
Category 1 –
0.10% + 25.00 EUR
Category 2 –
0.10% + 35.00 EUR
Category 3 –
0.10% + 50.00 EUR
Category 1 –
0.10% + 15.00 EUR
Category 2 –
0.10% + 25.00 EUR
Category 3 –
0.10% + 40.00 EUR
Incoming SEPA Free Free Free Free Free
Outgoing SEPA 0.25 EUR 0.25 EUR Free 0.10% (min. 1.00 EUR) Free
Incoming Local in PLN Free Free Free Free Free
Outgoing Local in PLN 0.50 EUR 0.25 EUR Free 0.10% (min. 1.00 EUR) Free
Incoming Local in GBP 0.50 EUR 0.50 EUR Free – when You do less
than 50 transfers per month
0.50 EUR – when You do
more than 50 transfers per
month
Free Free
Outgoing Local in GBP 0.50 EUR 0.50 EUR Free 0.10% (min. 1.00 EUR) Free
Outgoing Local in other currencies than EUR, GBP, PLN 0.50 EUR 0.50 EUR Free 0.10% (min. 1.00 EUR) Free
Internal transfers
(between ZEN Clients) and ZEN Buddies
Free Free Free

Free

ZEN Buddies unavailable

Free

ZEN Buddies unavailable

Transfer To Card 1.00% 1.00% 1.00% 1.00% 1.00%
Moneysend received on
ZEN Card
3.00% 3.00% 3.00% 3.00% 3.00%
Outgoing Bank Transfer
via PrivatMoney
1.00% 1.00% 1.00% Unavailable Unavailable
Outgoing Transfer To Card
via PrivatMoney
1.00% 1.00% 1.00% Unavailable Unavailable
Transfer in cryptocurrency 2.00% 2.00% 0.50% 2.00% 0.50%

See also: Why can't I find my SWIFT account number in ZEN app?, What is a SWIFT and SEPA transfer, and how long do they take?

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