Managing access to ZEN Business account for company representatives

Question

How to add a new person's access to my company's ZEN Business account? How do I change or remove a representative from my company's ZEN Business account?

Answer

To manage representatives having access to your ZEN Business account after it was already created, contacting the ZEN Support Team will be needed.

To add, edit, or remove representatives for your company, prepare the following information for every representative:

  • Name and surname,
  • E-mail,
  • Phone number with country prefix,
  • POA (Power of Attorney).

Please note that currently, all representatives have the same full access to the ZEN account.

Do you need help?

We are always happy to help you in ZEN app support chat (open the link from your mobile device, we usually respond within 2-3 minutes) or by email hello@zen.com (we usually respond within 24 hours). When you contact us via e-mail, please send your message from the email address linked to your ZEN account.

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