Question
How can I log out of my ZEN mobile app on my device?
Answer
To log out of your ZEN app, follow the steps below:
- Open the ZEN app on the device you used to sign in.
- Go left to the Home screen and press the button in the top left corner of the screen.
- Swipe all the way down in the app settings and press the "Log out" button.
If you no longer have access to the device you used to sign in to ZEN, please contact our Support Team to secure your account.
See also: Logging out of the ZEN Web Portal for Business Clients
Do you need help? We are always here for you:
- in ZEN app support chat (open the link from your mobile device, estimated wait time will display when connecting to an agent). To ensure that you do not miss a response from a support agent, please make sure that the ZEN app is allowed to send push notifications on your mobile device.
- via email hello@zen.com (we usually respond within 24 hours). When you contact us via e-mail, please send your message from the email address linked to your ZEN account.