Issues with Priceless™ Moments program

Question

What to do if I didn't receive points for transactions with my ZEN Card in the Priceless™ Moments program? How can I contact the Priceless™ Moments program?

Answer

If your points for transactions in the Priceless™ Moments program weren't added to your Priceless™ Moments account within a few days after the transaction, please verify if the transaction was made in Poland, then check the Program Rules (external link), and Frequently Asked Questions (external link). You may also contact the Program's Customer Support using the contact information available here (external link).

Please note that the Program's Support Team may help with questions related to the Priceless™ Moments. In case of other issues related to the ZEN account, contact the ZEN Customer Support Team.

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