Canceling cryptocurrency transfers sent from ZEN


Can I cancel a Digital Currency transfer I sent from ZEN to third party cryptocurrency wallet address?


Due to the decentralized nature of blockchain technology once the cryptocurrency transfer is sent, it is processed and confirmed by the blockchain, and there is no way to stop or reverse it. Unfortunately, the only way to return funds from such transactions is to contact the recipient and ask them to refund the transaction.

Remember to always double-check the details of the transaction when ordering it to avoid mistakes in wallet addresses. If you're not sure about a transaction, or it's suspicious to you, please check our safety recommendations before making the transfer.

If you feel the transaction might have been a scam, report the case to your local law enforcement authorities as soon as possible and inform affected financial institutions about the situation.

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