Question
I have 2 ZEN accounts - Individual and Business. How can I quickly switch between my Personal and Business ZEN accounts?
Answer
Information
To use this feature, both your Personal and Business ZEN accounts need to be linked to the same mobile phone number. To ensure you get the best experience tailored to your needs, changing your account type (from Business to Personal or vice versa) requires setting up a new ZEN account of the desired type. This allows us to provide specialized features and support for each account type.
To quickly change between your ZEN Personal and ZEN Business accounts:
- Log in to your ZEN app.
- Go left, to the main screen, and tap the button in the top left corner:
- Press on the ZEN logo at the top, your name and surname, or your current profile name (e.g. "Personal"):
- Choose your other account. If you do not see other accounts there, you may need to update your phone number so it's the same across both accounts. Please contact the ZEN Customer Support Team to complete the update.