Applying for a ZEN Payment Gateway for your e-commerce store

Question

How can I enable ZEN Payment Gateway in my e-commerce store? What requirements my store needs to meet?

Answer

We're pleased you're interested in integrating ZEN Payment Gateway in your store!

Please select your situation from the options below:

I already have a ZEN Business account

If you already have an active ZEN Business account, you may easily apply for ZEN Payment Gateway via our Web Portal.

To proceed:

  1. Log in to the ZEN Web Portal.
  2. Select the "Add store" button on the left side of the screen:

  3. Fill in all of the fields in the form, and click "Apply". Our dedicated department will look into your application and reach out with updates via e-mail. Analysis may take a few days. Thank you for your patience during this time!

If you do not see the "Add store" button in your ZEN Web Portal, continue to the "I don't have a ZEN Business account yet" section.

I don't have a ZEN Business account yet

If you do not have an active ZEN Business account yet, we invite you to fill out the contact form on our website to start the application.

Please make sure to fill in the "Business website" field with the link to your e-commerce store, so our Sales Team can check your setup.

After sending the contact form, you should receive a message with updates from us within a few days. Please make sure to check the e-mail address you provided in the form for updates (including the SPAM folder).

Please note

For us to enable the verification process, your website must be online and it should include:

  • Products or services (including prices),
  • Company information (including name and address),
  • Contact details,
  • Terms & Conditions (including Refund and Shipping Policy),
  • The website needs to have an SSL security certificate.

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