Question
Where can I find my Business account's pricing and contract signed with ZEN?
Answer
Once your custom ZEN Business account is successfully opened, the pricing details and contract between your company and ZEN are sent to your company's email address. Please check your company's email inbox, including the SPAM folder, for emails from the "@zen.com" address.
If you're having trouble locating the message and would like a copy of your pricing or contract, please reach out to the ZEN Customer Support team using the contact methods provided below. We'll be happy to assist you!
Do you need help? We are always here for you:
- in ZEN app support chat (open the link from your mobile device, we usually respond within 2-3 minutes). To ensure that you do not miss a response from a support agent, please make sure that the ZEN app is allowed to send push notifications on your mobile device;
- via email hello@zen.com (we usually respond within 24 hours). When you contact us via e-mail, please send your message from the email address linked to your ZEN account.