Question
My company is being audited. How can the auditor receive documents and statements from my business account?
Answer
If your company is undergoing an audit, we are happy to provide the required documents to your auditor upon your request or your auditor's request. We will promptly send the requested documents directly to your auditor, ensuring a smooth and official audit process.
If you have any questions about audits (including document requests), please contact ZEN Customer Service using the contact options below.
Do you need help? We are always here for you:
- in ZEN app support chat (open the link from your mobile device, estimated wait time will display when connecting to an agent). To ensure that you do not miss a response from a support agent, please make sure that the ZEN app is allowed to send push notifications on your mobile device.
- via email hello@zen.com (we usually respond within 24 hours). When you contact us via e-mail, please send your message from the email address linked to your ZEN account.