Question
How can I integrate ZEN Payment Gateway into my online store? What support options are available for Payment Gateway integration?
Answer
You may integrate ZEN Payment Gateway into your online store in 3 ways, depending on your store's setup:
If your online store uses one of the following e-commerce platforms:
- Magento,
- Opencart,
- OsCommerce,
- Prestashop,
- Shoper,
- WooCommerce,
- ZenCart.
You may integrate ZEN Payment Gateway without coding by installing our pre-built plugins. Please follow our plugin integration instructions, which are available here, to enable ZEN Payment Gateway the fastest way.
If your online store uses a different e-commerce platform, not mentioned in Option 1, we allow direct checkout integration without a complex API implementation through ZEN checkout integration. This option requires coding skills.
Please follow our ZEN checkout integration instructions, which are available here, to integrate the ZEN Payment Gateway via checkout integration.
If you need a fully customized solution for your store and have strong programming skills, you may integrate ZEN Payment Gateway into your website by using API integration. By using API integration, you may customize ZEN Payment Gateway to your own website, offering no-redirection service instead of clients paying on a separate page hosted by ZEN.
To start integrating ZEN in your store using API, please check the API integration manual which is available here.
If you need support with ZEN Payment Gateway integration, we offer support via e-mail and in-app chat. Please note that we can help with setting up ZEN software, but do not provide support for 3rd party software solutions. To contact ZEN Support, see the options below:
Do you need help? We are always here for you:
- in ZEN app support chat (open the link from your mobile device, estimated wait time will display when connecting to an agent). To ensure that you do not miss a response from a support agent, please make sure that the ZEN app is allowed to send push notifications on your mobile device.
- via email hello@zen.com (we usually respond within 24 hours). When you contact us via e-mail, please send your message from the email address linked to your ZEN account.
See also: Applying for a ZEN Payment Gateway for your e-commerce store