Question
How can I unsubscribe from ZEN e-mail marketing communication or marketing push notifications from the ZEN app?
Answer
Unsubscribing from ZEN marketing e-mail messages
If you would like to unsubscribe from receiving marketing e-mails from ZEN.COM, please follow the steps below:
- Open the marketing e-mail you received from us.
- Scroll all the way down to the bottom of the message
- Click the "Unsubscribe" button.
Please note that after unsubscribing from our mailing list, messages regarding important activities on your account and messages from our support team will continue to be sent.
Unsubscribing from ZEN marketing push notifications
If you would like to opt out of receiving marketing notifications from the ZEN app on your mobile device and keep receiving other notifications (e.g. regarding transactions on your account), please contact our Support Team - we will make sure to complete your request as soon as possible.
You may also manage all push notifications of the ZEN app from your device's settings. For more details, please see this article.