Question
How to connect a ZEN account to a KUNA Exchange account?
Answer
Information
Before connecting your accounts, make sure the following data are exactly the same both in ZEN and KUNA Exchange:
- Phone number,
- E-mail address,
- Names, middle names and surnames,
- Document used,
- Home address.
If the data above does not match on your accounts, you will need to update it.
To link your KUNA Exchange account to ZEN, follow the steps below:
- Log in to your KUNA Exchange account.
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Go to the "Assets" page in KUNA Exchange, select the "EUR" asset and click "Deposit" or "Withdrawal" depending on your purpose.
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Choose ZEN as a payment method (current fees are always indicated on the deposit and withdrawal page).
- Choose one of the options:
- Connect your existing ZEN account to KUNA,
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Register an account on ZEN and link it to your KUNA account (only if you do not have a ZEN account already).
- Follow the steps in the ZEN app to approve the connection to an existing account, or create a new ZEN account if you do not have one yet.
- Go back to the KUNA application and click "Finish the connection"
- When the connection is complete, you will receive a notification from the KUNA app. From this moment, you have access to deposit and withdraw EUR with ZEN.
- Please note that every deposit must be confirmed in the ZEN app before it's completed.