Question
How can I top up my ZEN account created in Singapore with PayNow?
Answer
Important information
To use PayNow services in ZEN, you need to sign up using a document issued in Singapore and home address located in Singapore.
To top up your ZEN account created in Singapore using the PayNow system, follow the steps below:
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Log in to the ZEN app and go to the Home page (leftmost screen).
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Tap the SGD currency, and then select the "Top up" option.
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Enter the amount that you want to add to your account and choose PayNow as a top up method at the bottom of the screen. Then click "Top up".
- ZEN app will generate a PayNow QR code for you to scan and confirm the payment in another bank's app.
- Complete the transaction using your Singaporean bank's app. You will get a notification from the ZEN app once your top-up is settled.