RESOLVED. 18.11.2024. Problems with top ups.

18.11.2024, 16:20 UTC+1

We kindly inform you that the problem has been resolved and top-ups are now being processed correctly. Top-ups are now operating as normal. We sincerely apologize for any inconvenience caused by this situation. If you have any more questions or need help, please feel free to contact the Zen Care team.

18.11.2024, 16:00 UTC+1

You may be experiencing an error when topping up your ZEN account. We are aware of this problem and are working to fix it as soon as possible. We will provide an update as soon as we have one. In the meantime, please allow extra time to complete operations in the ZEN app. We apologize for the inconvenience.

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