19.11.2024, 20:15 UTC+1
You may be experiencing issues with Top-ups and transactions (VISA cards and Google Pay) due to maintenance. These services may be temporarily unavailable. We are working to resolve this and will provide an update soon. In the meantime, please allow extra time for transactions in the ZEN app. We apologize for the inconvenience and thank you for your understanding.
19.11.2024, 21:30 UTC+1
We kindly inform you that the issue with Top-ups and transactions (VISA cards and Google Pay) has been resolved. These services are now available and processing as normal. We sincerely apologize for any inconvenience caused by this situation. If you have any further questions or need assistance, please feel free to contact the ZEN Care team.