Question
Can I use one ZEN account together with other persons, or family?
Answer
The ZEN Personal account is meant for individual use only. We kindly ask that you do not share your account with others, including family members. If you have group or family needs, it's best for everyone to create their own account. Please note that to create a ZEN account, you need to be over 18 years old and have one of the supported identity documents.
Make sure to keep all your login details, passwords, passcodes, ZEN Cards, PINs, payment methods, and any devices or mobile numbers linked to ZEN secure from theft or unauthorized access.