RESOLVED. 17.02.2025. Problems with adding ZEN Cards to Apple Pay, Google Pay and other Wallets.

17.02.2025, 15:50 CET

We kindly inform you that the problem has been resolved and cards can be added to Apple Pay, Google Pay, and other Wallets. Adding cards is now operating as normal. We sincerely apologize for any inconvenience caused by this situation. If you have any more questions or need help, please feel free to contact the Zen Care team.

17.02.2025, 10:45 CET

You may be experiencing an error when adding a ZEN Card to Apple Pay, Google Pay, or other Wallet apps. We are aware of this problem and are working to fix it as soon as possible. We will provide an update as soon as we have one. In the meantime, please use a physical ZEN Card to complete purchases. Cards that were already added to Wallet apps continue to work as expected. We apologize for the inconvenience.

Was this article helpful?