Question
I am subscribed to the ZEN Pro plan. When should I use a ZEN Pro Card and when a ZEN Travel Card?
Answer
This article explains differences between ZEN Pro Card and ZEN Travel Card. In case you are a Pro Card user, we recommend ordering our new ZEN Pro Card with 3 additional Travel Cards for full experience! To see how to order a card in the ZEN app, click here.
ZEN Pro Card
ZEN Pro Card is our best card created for online shopping, in-store purchases, and for earning rewards in the Reward Zone program! We recommend using the ZEN Pro Card for:
- Any purchases you make in physical stores or online, for which you would like to receive Shards in our Reward Zone program.
- Any purchases for which you would like to register the 2 years of Extended Warranty on electronic devices.
Please note that the ZEN Pro Card is an international card – using it at ATMs may result in additional fees, charged by the ATM operator. To avoid these fees, use the ZEN Travel Card for ATM withdrawals.
ZEN Travel Card
ZEN Travel Card is a card you can use in a selected country as if you were a local resident! For example, if you order a ZEN Travel Card and choose Italy as its country, the card will be recognized by merchants and ATMs as Italian. It’s a great solution if you would like to withdraw cash in a specific country with minimal fees, or buy a subscription, where the merchant requires matching card country. Please note that the ZEN Travel Card does not earn Shards in the Reward Zone program. We recommend using the ZEN Travel Card for:
- ATM cash withdrawals in a country of your Travel Card.
- Cash deposits, if available in your chosen country.
- Payments for subscription services, if the service requires a card issued in the same country where the subscription is being purchased.
- Any purchases for which you would like to register the 1 year of Extended Warranty on electronic devices.