3.04.2025, 13:05 UTC
We kindly inform you that the problem has been resolved, and cryptocurrency transactions are working as expected again. We sincerely apologize for any inconvenience caused by this situation. Please retry any transactions that were previously rejected due to errors. If you have any more questions or need help, please contact the ZEN Care team.
3.04.2025, 11:50 UTC
Currently, you may be experiencing an error when trying to top up your ZEN account using cryptocurrency, or send a cryptocurrency transfer from your ZEN account. We are aware of this and are working on a fix. We will provide an update as soon as we have one. In the meantime, please allow extra time to complete operations in the ZEN app. We apologize for the inconvenience.