Question
How to check my Player Status in Reward Zone program? What are benefits of higher Player Statuses?
Answer
When you start collecting Shards in ZEN Reward Zone program, we create a Player Profile for you. You can progress through 3 Player Statuses, which cannot be skipped — before becoming an Ambassador, you must progress through Explorer and Expert statuses:
First level, giving you access to:
- ZEN Quests,
- Stones,
- Collecting Shards.
Second level, giving you:
- 10% more Shards every time you fill your Fortune Stone,
- Access to Special Deals for Experts
- Stronger Stone Booster: 35% instead of 30%.
The highest level, giving you:
- 20% more Shards every time you fill your Fortune Stone,
- Access to Special Deals for Ambassadors,
- Stronger Stone Booster: 40% instead of 35%.
How to check my Player Status?
To check your Player Status:
- Log in to the ZEN.COM app.
- Go to the Reward Zone program, and press your profile icon in the top left corner.
- You will see your Player Profile with all the details.
Remember that your Status is valid for the current, and next calendar year. It means that, e.g., Expert status achieved in 2025 is valid until 31.12.2026.
How to achieve higher Player Status?
To achieve higher Player Status, complete ZEN Quests available in your ZEN.COM app. Completing each Quest grants you Experience Points (XP), which are used to achieve Statuses.