To restrict your card, log in to the ZEN app.
If your card has been stolen or lost, an unauthorized transaction has been detected or the card has been taken over by an unauthorized person, it will be necessary to restrict your card. Do it yourself or contact us.
Remember! This action is irreversible. It cannot be undone and the card is permanently removed.
If you restrict your card and it is added to Apple Pay or Google Pay, it will be deactivated in both services.
To restrict your card using the app, log in, and then go to the accounts view. By swiping up from the bottom edge of the screen, you will expand the card section view. Select the card you are interested in, then press icon located on the top-right place on screen.
Click on "Remove card", then confirm it by pressing "Yes". Now ZEN card is permanently deleted.