Changing PIN code for ZEN Card

Question

How can I change the PIN code for my ZEN Card?

Answer

The PIN for the new card (a physical or virtual one) is set by you when ordering it (Order a physical card) and cannot be changed in the ZEN app after the card is ordered. The created PIN code can be conveniently displayed later in the card details (Checking ZEN Card PIN code).

The PIN for the physical card can only be changed at the ATM. Such operation costs 1 EUR, according to ZEN Pricing for Individual and Business clients. To change the PIN code of your card in an ATM, insert your physical card into the ATM, enter your current PIN, and select the PIN change service on the ATM screen.

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