Why can't I add my card to Google Pay?

Answer

If you can't add a ZEN card to Google Pay, make sure your device meets the criteria:

  • Remember that Google Pay works on devices with Android 7.0 or later. Make sure your operating system is up to date.
  • Make sure Google Pay supports payments in the country and region you're currently in (external link). Some of the Google Pay features are only available in certain countries.
  • Make sure your device has the NFC function and that it is turned on.
  • Restart your device and after restarting it, try adding the card to Google Pay again.

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