Order a virtual card

Q: How to get a virtual card?

You can simply order a new card in our app. The card will be automatically created in your account within a few seconds and you can use it for any online transactions right away.

Viachaslau Skorbezh

Updated October 08, 2024 06:52

How-to

How to get a virtual card?

Answer

Information

Currently, you can order MasterCard cards only. ZEN does not issue Visa cards.

To order a new virtual card, press this link on a device with the ZEN app installed, or follow this tutorial:

Log in to the ZEN app and then go left to the Home page.
By swiping up from the bottom edge of the screen, you will expand the card section view.
Press at the bottom of the screen to start ordering the card.
There are 2 types of cards to choose from in the next step. Select "Virtual Card", choose your card's country and press "Add card".
You will see a summary of information about your order. If everything is correct, press "Confirm and order".
The app will ask you to set a 4-digit PIN code for your card, which will allow you to make transactions. Enter it twice to confirm and avoid mistakes. The created PIN code can be conveniently displayed later on in the card details.
Done! Virtual card is ready to be used right after generating it. Please note, if you need a plastic card, you need to order a physical card separately.