If you are unable to withdraw cash from an ATM, check the possible reasons below:
The card you are trying to make a transaction with is blocked/restricted /inactive. You can quickly check your card status using ZEN app.
You don't have enough funds on your account.
You have exceeded your daily card limits (check here how to change limits).
Your card is damaged.
Machine failure has occurred.
The PIN code you input is incorrect.
If none of the examples above is the cause, don't worry! Contact us and we will help you find the reason.