When you pay with a ZEN card for electronics, you get an additional year of warranty, so buy products using the ZEN Mastercard.
Important! The purchase must be fully paid for with the ZEN Mastercard for which you received your insurance certificate at the time you ordered the card.
When you pay with your ZEN card in a store and the retailer will offer you extra guarantees for the extra money, tell him that ZEN gives you the same for free.
Warranty applies to purchased RTV and household appliances that have a manufacturer's warranty of no more than 3 years. The warranty is extended by 12 months.
Are you from Poland? If you want to be covered by an additional year of warranty, remember to agree to it when ordering the card.
If your product is damaged after the manufacturer's warranty expires, apply for its extension by entering the details of a specific transaction. Click on the "Help" icon and then on "Extended Warranty".
Please contact AXA directly for more details on insurance.
You can also find General User Terms in your card details in the ZEN app.