Contact ZEN Customer Support

How-to

How to contact ZEN Customer Support?

Answer

You may contact ZEN via in-app chat or e-mail anytime - our agents are available 24 hours a day, 7 days a week.

Remember

Messages from ZEN come only from the "@zen.com" domain. Our agents will never ask you to share account passwords, payment card PINs, or deposit money to unblock a transaction. See our safety recommendations for more information.

Use the links below to start a conversation:

Do you need help? We are always here for you:

Join the amazing ZEN customer communities

Be a part of the ZEN.COM — global official Facebook community, ZEN.COM Polska - nieoficjalna Facebook grupa or Українська Telegram-спільнота ZEN. Share your experiences, ask questions, and connect with other users. Let's have a great time together!

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