How do I exchange currency in ZEN app? Do I have to exchange currencies before making a transaction in another currency? Does the exchange rate applied by the system during a card transaction differ from the exchange rate when I change the currency myself?
To exchange currencies:
- Open ZEN app and go to the "Wallet" tab.
- Tap on the bubble with the currency you want to exchange, and then on the icon.
- Enter the amount, select the currency, and check if you're happy with the exchange rate.
- Confirm the transaction by clicking "Exchange".
You don't need to exchange currencies before making a card transaction in another currency. The same competitive exchange rates apply to card transactions and currency exchange transactions. See also: 'What exchange rates are applied to my transactions?'.