Exchange currency in ZEN app


How do I exchange currency in ZEN app? Do I have to exchange currencies before making a transaction in another currency? Does the exchange rate applied by the system during a card transaction differ from the exchange rate when I change the currency myself?


If you're viewing this article on a device with the ZEN app installed, press this link to go directly to the Currency Exchange screen.

To exchange currencies in-app:

  1. Open ZEN app and go to the "Wallet" tab.

  2. Tap on the bubble with the currency you want to exchange, and then on the mceclip0.png icon.
  3. Enter the amount, select the currency, and check if you accept the exchange rate.
  4. Confirm the transaction by clicking "Exchange".

You don't need to exchange currencies before making a card transaction in another currency. The same competitive exchange rates apply to card transactions and currency exchange transactions.

See also: What exchange rates are applied to my transactions?

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