Exchange currency in ZEN app

How-to

How do I exchange currency in ZEN app? Do I have to exchange currencies before making a transaction in another currency? Does the exchange rate applied by the system during a card transaction differ from the exchange rate when I change the currency myself?

Answer

To exchange currencies:

  1. Open ZEN app and go to the "Wallet" tab.home_screen.jpg
  2. Tap on the bubble with the currency you want to exchange, and then on the mceclip0.png icon.
  3. Enter the amount, select the currency, and check if you're happy with the exchange rate.
  4. Confirm the transaction by clicking "Exchange".

You don't need to exchange currencies before making a card transaction in another currency. The same competitive exchange rates apply to card transactions and currency exchange transactions. See also: 'What exchange rates are applied to my transactions?'.

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