If you do not recognize an ATM withdrawal, please contact us and we will help you verify it.
Open the ZEN app and log in. In the transaction history, open the transaction details, and then click on "Help". Select the "Contact technical support" option and you will be redirected to a chat with our consultant.
If you suspect that your card has been lost or stolen, block your card as soon as possible. Click here to find out how to do it yourself.