You can change your card limits after logging into the mobile app or ZEN website.
You can change two types of limits. The first is ATM limits. These are the daily cash limits, e.g. cash withdrawals at an ATM.
The second type is non-cash payments, i.e. payments with debit cards, cashback.
For each of these types of transactions, the maximum daily limit you can set is:
- for cards which settlement currency is EUR – maximum up to 30000 €.
- for cards which settlement currency is PLN – maximum up to 120 000 PLN.
- for cards which settlement currency is GBP – maximum up to 30 000 £.
To change limits using the app, check out the tutorial below, which will guide you through the process. Log in and then go to the accounts view. By swiping up from the bottom edge of the screen, you will expand the card section view. Select the card you are interested in, then press . Now you can see all the details of your card. Click on "Limits", set the preferred amounts, and confirm the operation by pressing "Save changes". Now you can enjoy your transactions without any issues
If you want to change the limits on the ZEN portal, you just need to open the "Cards" tab. In the main panel click on the image of the card which limits you want to change. Select "Daily Transaction Limits". Enter the limit values and then confirm the change.