You can change your card limits after logging into the mobile app.
You can change two types of limits. The first is ATM limits. These are the daily cash limits, e.g. cash withdrawals at an ATM.
The second type is non-cash payments, i.e. payments with debit cards.
For each of these types of transactions, the maximum daily limit you can set is:
- for cards which settlement currency is EUR – maximum up to 30000 €.
- for cards which settlement currency is PLN – maximum up to 120 000 PLN.
- for cards which settlement currency is GBP – maximum up to 30 000 £.
For each type of transaction, the minimum limit you can set is 0.
The card settlement currency is the default currency assigned to the country of your card from which the funds are first debited (eg. For PL card it is PLN currency, for DE card it is EUR currency).
To change limits using the app, check out the tutorial below, which will guide you through the process. Log in and then go to the accounts view. By swiping up from the bottom edge of the screen, you will expand the card section view.
Select the card you are interested in, then press icon located on the top-right place on screen. Click on "Limits", set the preferred amounts, and confirm the operation by pressing "Save". Now you can enjoy your transactions without any issues
If you want to change your card limits in WEB ZEN portal, open "Card" tab available on the main panel and select the card that you want to change limits. Select "Daily limits" option and enter new amount for the limits.