In the event of a complaint regarding the additional warranty and cooperation with AXA, it is necessary to contact the insurer directly.
The AXA contact number for your country is available in the ZEN app:
- Log in to the app.
- Go to the right, to the Zenefits screen, and select the "Extended warranty" tile:
- Press the "Claim request" button at the bottom of the page:
- The ZEN app will display the AXA contact number appropriate for your country.
When contacting AXA, please have the following details ready:
- Individual client - the first 8 digits of your card number and the name of your subscription plan (Changing monthly ZEN Subscription Plan),
- Business client - the first 8 digits of your card number.