How-to
I want to change my email connected to my ZEN account. How can I do that?
Answer
You may change the email address linked to your ZEN account through Customer Support. You will be asked to provide your new email address, and you may also be asked to re-confirm your identity. Please use the links below to start the email change.
Do you need help? We are always here for you:
- in ZEN app support chat (open the link from your mobile device, we usually respond within 2-3 minutes). To ensure that you do not miss a response from a support agent, please make sure that the ZEN app is allowed to send push notifications on your mobile device;
- via email hello@zen.com (we usually respond within 24 hours). When you contact us via e-mail, please send your message from the email address linked to your ZEN account.