Question
How to transfer funds via MasterCard MoneySend to ZEN? Why was a 3% fee charged for my card transfer to ZEN?
Answer
You can use your ZEN Card number for money transfers from banks and other financial institutions in Ukraine. Alternatively, topping up your ZEN account directly with your card is a faster and more affordable option. Please click here to learn more about account top ups.
How the MoneySend feature works
MoneySend is an incoming transfer to your ZEN Card's number. To receive a MoneySend transfer in ZEN, add your ZEN Card details to the "recipient" field of the transfer in your bank or other financial institution. Money will be sent to your ZEN MasterCard® and appear on your ZEN account. MoneySend transfers may be limited in amount due to internal regulations. In such a situation, you can try to make a transfer the next day.
Please note that the fee for MoneySend transfers is 3%.