1. ZEN.COM
  2. Account management
  3. Data change

Change your ZEN account phone number

Viachaslau Skorbezh
Updated

How-to

I have a new phone number. How can I change the phone number linked to my ZEN account?

Answer

Important

For security reasons, changing the phone number associated with your ZEN account is not possible during the first 14 days after account creation.

Choose the section that applies to you:

If you have access to your previous phone number and Individual account

You can change your old phone number to a different one in ZEN app:

  1. Log in to the ZEN app.
  2. Swipe right, then press the button in the top left corner. 
  3. Go to "My profile".
     
  4. Tap the edit icon next to your phone number and follow the instructions.
  5. Done! Phone number was updated on your ZEN account.
If you do not have access to your previous phone number, or you have a Business account

You may change your phone number to a different one with the help of ZEN Customer Support:

Our agents are available 24 hours a day, 7 days a week.

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