Benefits

Cashback

• How does instant cashback work?
• Is the cashback applicable for in-store purchases?
• Is the list of cashback partners the same in all countries?

Claims

• How to submit a claim request concerning AXA additional warranty?
• How fast will ZEN process your claim?
• What should a proper claim/complaint contains of?
• Is it possible to appeal against the decision?
• Can I cancel already submitted claim?

Contact Customer Care

• How to contact Customer Care?

ZEN Care

• How does Fast Refund work?