Wiktoria
Activity overview
Latest activity by Wiktoria-
Wiktoria created an article, ZEN Buddies transfers
Question What is the ZEN Buddies transfer? Answer ZEN Buddies transfers are one of the transfer types processed internally in ZEN. It's a transfer to the phone number of another ZEN user. Both send...
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Wiktoria created an article, Receive MasterCard MoneySend transfers on ZEN Card
Question How to transfer funds via MasterCard MoneySend to ZEN? Why was a 3% fee charged for my card transfer to ZEN? Answer You can use your ZEN Card number for money transfers from banks and othe...
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Wiktoria created an article, Currencies available in ZEN
Question Which currencies may I store in my ZEN account? Does ZEN support my currency? In which currencies can I make payments and top-up my account? Answer ZEN gives you multicurrency accounts for...
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Wiktoria created an article, Transfer funds to your ZEN account number (IBAN)
How-toWhat is my ZEN account's IBAN (International Bank Account Number)? Which account number should I use to receive funds to ZEN from other banks?AnswerZEN provides account numbers that can be us...
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Wiktoria created an article, How do I create a payment or transfer confirmation?
Answer Information You can generate a statement only for completed transfers or payments. Rejected or pending transactions do not contain confirmations. To generate the confirmation: Log in to the ...
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Wiktoria created an article, Generate ZEN Card ownership certificate
QuestionHow can I generate a certificate of ownership for a ZEN Card?How-toIf you need a certificate of ownership for your ZEN Card, follow this tutorial:Log in to the ZEN app.Go left to the screen...
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Wiktoria created an article, My transfer didn't arrive to ZEN
QuestionWhy didn't my transfer arrive at my ZEN account yet? What happened to my transfer?AnswerSome payment methods, mostly international bank transfers (such as SEPA Standard or SWIFT), may take ...
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Wiktoria created an article, My Digital Currency transfer has not been completed
QuestionWhy is my Digital Currency transfer from ZEN to a cryptocurrency wallet address pending? Why was my Digital Currency transfer from ZEN to a wallet address rejected, but funds weren't return...