Wiktoria
Activity overview
Latest activity by Wiktoria-
Wiktoria created an article, ZEN Buddies transfers
Question What is the ZEN Buddies transfer? Answer ZEN Buddies transfers are one of the transfer types processed internally in ZEN. It's a transfer to the phone number of another ZEN user. Both send...
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Wiktoria created an article, Difference between MasterCard MoneySend and topping up your account with a card
Question What is the difference between topping up ZEN with a card and transferring funds via MasterCard MoneySend to ZEN? Why was a 3% fee charged for my transfer to ZEN? Answer You can use your Z...
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Wiktoria created an article, Currencies available in ZEN
Question Which currencies may I store in my ZEN account? Does ZEN support my currency? In which currencies can I make payments and top-up my account? Answer ZEN gives you multicurrency accounts for...
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Wiktoria created an article, Transfer funds to your ZEN account from other financial institutions
How-to Which account number should I use to transfer funds to ZEN from other banks? What is my ZEN account's IBAN (International Bank Account Number)? Answer ZEN provides account numbers that can b...
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Wiktoria created an article, How do I create a payment or transfer confirmation?
Answer Information You can generate a statement only for completed transfers or payments. Rejected or pending transactions do not contain confirmations. To generate the confirmation: Log in to t...
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Wiktoria created an article, Generating a card ownership certificate
Question How can I generate a certificate of ownership for a ZEN card? How-to If you need a certificate of ownership for your ZEN card, follow this tutorial: Log in to the ZEN app. Go to the Home...
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Wiktoria created an article, My transfer didn't arrive to ZEN
Question Why didn't my SEPA/SWIFT transfer arrive at my ZEN account yet? What happened to my transfer? Answer Some payment methods, mostly international bank transfers (such as SEPA or SWIFT), may ...
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Wiktoria created an article, My Digital Currency transfer has not been completed
Question Why is my cryptocurrency transfer from ZEN to a crypto wallet address pending? Why was my cryptocurrency transfer from ZEN to a wallet address rejected, but funds weren't returned to me ye...