Jakub Raduszewski

1. Account management
2. ZEN features and settings

Question How to connect a ZEN account to a zondacrypto account? Answer Information Before connecting your accounts, make sure the following data are exactly the same both in ZEN and zondacrypto: ...

• Edited August 16, 2024 06:57
• 1 follower
• 0 comments
• -3 votes

1. Account management
2. Registration information

Question I want to register a ZEN account for my business. How can I apply for a ZEN Business account? Answer We're pleased you're interested in registering a ZEN account for your company! To apply...

• Edited July 25, 2024 12:11
• 1 follower
• 0 comments
• -6 votes

1. E-commerce
2. Integration with ZEN Checkout

Question What is a Secure Deposit and Settlement Delay on my ZEN Payment Gateway?  Answer When signing up for ZEN Payment Gateway for your e-commerce store, important aspects of the contract betwee...

• Edited July 11, 2024 07:02
• 1 follower
• 0 comments
• 1 vote

1. E-commerce
2. Integration with ZEN Checkout

Question How can I update or change settings of ZEN Payment Gateway linked to my e-commerce store? Answer To update your e-commerce store settings, you need to log in to the ZEN Web Portal availabl...

• Edited June 28, 2024 13:58
• 1 follower
• 0 comments
• 1 vote

1. Account management
2. Registration information

Question What documents should I prepare when applying for a ZEN Business account? Answer When you apply for a ZEN Business account, we may ask you to provide one or more of the documents below: R...

• Edited June 28, 2024 11:53
• 1 follower
• 0 comments
• 0 votes

1. Transfers & Currencies
2. Internal transfers

Question How can I send an Internal transfer (between ZEN Clients) from my Business account? Answer To send an internal transfer from your ZEN Business account to another ZEN Client, you need to r...

• Edited June 25, 2024 12:22
• 1 follower
• 0 comments
• 0 votes

1. E-commerce
2. Integration with ZEN Checkout

Question How can I enable ZEN Payment Gateway in my e-commerce store? What requirements my store needs to meet? Answer We're pleased you're interested in integrating ZEN Payment Gateway in your sto...

• Edited June 25, 2024 10:41
• 1 follower
• 0 comments
• 4 votes

1. E-commerce
2. Integration with ZEN Checkout

Question Who can use the ZEN Web Portal? What can I do via ZEN Web Portal? Answer The ZEN Web Portal is available only to ZEN Business account holders. If you have a ZEN Individual account, please ...

• Edited June 20, 2024 14:08
• 1 follower
• 0 comments
• -1 votes

1. E-commerce
2. Integration with ZEN Checkout

Question How can I log in to my ZEN Business account via web browser? Answer To log in to your ZEN Business account via web browser, go to https://my.zen.com/. The ZEN Web Portal is available only ...

• Edited June 20, 2024 08:37
• 1 follower
• 0 comments
• -5 votes

1. Transfers & Currencies
2. Transferring funds via ZEN

Question How can I add, edit or delete a saved transfer recipient to speed up ordering the transfer? Answer To learn how to add, edit, or remove a saved transfer recipient, expand the desired secti...

• Edited June 03, 2024 12:15
• 1 follower
• 0 comments
• 3 votes