
Jakub Raduszewski
Articles
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Opening ZEN Business account
Question I want to register a ZEN account for my business. How can I apply for a ZEN Business account? Answer We're pleased you're interested in registering a ZEN account for your company! To apply...
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About Secure Deposits and Settlement Delays in ZEN Payment Gateway
Question What is a Secure Deposit and Settlement Delay on my ZEN Payment Gateway? Answer When signing up for ZEN Payment Gateway for your e-commerce store, important aspects of the contract betwee...
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Using ZEN Web Portal to manage Payment Gateway settings
Question How can I update or change settings of ZEN Payment Gateway linked to my e-commerce store? Answer To update your e-commerce store settings, you need to log in to the ZEN Web Portal availabl...
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Documents we may request when registering a ZEN Business account
Question What documents should I prepare when applying for a ZEN Business account? Answer When you apply for a ZEN Business account, we may ask you to provide one or more of the documents below: R...
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Internal transfers for ZEN Business clients
Question How can I send an Internal transfer (between ZEN Clients) from my Business account? Answer To send an internal transfer from your ZEN Business account to another ZEN Client, you need to r...
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Using ZEN Web Portal to manage Business account
Question Who can use the ZEN Web Portal? What can I do via ZEN Web Portal? Answer The ZEN Web Portal is available only to ZEN Business account holders. If you have a ZEN Individual account, please ...
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Logging in to the ZEN Web Portal for Business Clients
Question How can I log in to my ZEN Business account via web browser? Answer To log in to your ZEN Business account via web browser, go to https://my.zen.com/. The ZEN Web Portal is available only ...
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Managing saved transfer recipients
Question How can I add, edit or delete a saved transfer recipient to speed up ordering the transfer? Answer To learn how to add, edit, or remove a saved transfer recipient, expand the desired secti...
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Issues with Priceless™ Moments program
Question What to do if I didn't receive points for transactions with my ZEN Card in the Priceless™ Moments program? How can I contact the Priceless™ Moments program? Answer If your points for trans...
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Checking transaction history
How-to How to open and check the transaction history of my account? Can I filter transactions by date, type, amount, currency, or title? Answer To see your ZEN account transaction history, log in t...