
Jakub Raduszewski
Articles
-
Using ZEN Web Portal to manage Payment Gateway settings
Question How can I update or change settings of ZEN Payment Gateway linked to my e-commerce store? Answer To update your e-commerce store settings, you need to log in to the ZEN Web Portal availabl...
-
Documents we may request when registering a ZEN Business account
Question What documents should I prepare when applying for a ZEN Business account? Answer When you apply for a ZEN Business account, we may ask you to provide one or more of the documents below: R...
-
Internal transfers for ZEN Business clients
Question How can I send an Internal transfer (between ZEN Clients) from my Business account? Answer To send an internal transfer from your ZEN Business account to another ZEN Client, you need to r...
-
Applying for a ZEN Payment Gateway for your e-commerce store
Question How can I enable ZEN Payment Gateway in my e-commerce store? What requirements my store needs to meet? Answer We're pleased you're interested in integrating ZEN Payment Gateway in your sto...
-
Using ZEN Web Portal to manage Business account
Question Who can use the ZEN Web Portal? What can I do via ZEN Web Portal? Answer The ZEN Web Portal is available only to ZEN Business account holders. If you have a ZEN Individual account, please ...
-
Logging in to the ZEN Web Portal for Business Clients
Question How can I log in to my ZEN Business account via web browser? Answer To log in to your ZEN Business account via web browser, go to https://my.zen.com/. The ZEN Web Portal is available only ...
-
Managing saved transfer recipients
Question How can I add, edit or delete a saved transfer recipient to speed up ordering the transfer? Answer To learn how to add, edit, or remove a saved transfer recipient, expand the desired secti...
-
Issues with Priceless™ Moments program
Question What to do if I didn't receive points for transactions with my ZEN Card in the Priceless™ Moments program? How can I contact the Priceless™ Moments program? Answer If your points for trans...
-
Checking transaction history
How-to How to open and check the transaction history of my account? Can I filter transactions by date, type, amount, currency, or title? Answer To see your ZEN account transaction history, log in t...
-
Minimum age to become a ZEN Client
Question Does ZEN offer children or teen accounts? What is the minimum age required to apply for an account? Answer Currently, ZEN can only be used by adults. The minimum age required to apply for ...