
Jakub Raduszewski
Articles
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Deposit cash to ZEN account
QuestionHow may I deposit cash into my ZEN account?AnswerThere are several ways to deposit cash into your ZEN account. You may be charged a fee for cash top-ups. The fee depends on the ZEN subscrip...
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Closing ZEN account
QuestionHow to close my individual ZEN account? How long does it take to close the individual ZEN account?Answer Information Closing ZEN account in the app is possible for individual accounts. If y...
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Difference between ZEN Travel Card and ZEN Pro Card
QuestionI am subscribed to the ZEN Pro plan. When should I use a ZEN Pro Card and when a ZEN Travel Card?AnswerThis article explains differences between ZEN Pro Card and ZEN Travel Card. In case yo...
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Turn on auto top-up of ZEN account
QuestionHow can I set up automatic top-ups in my ZEN account to always have funds available in my account?AnswerZEN's auto top-up service allows you to always have the amount you set in your ZEN ac...
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Opening ZEN account via Binance
Question How can I register a ZEN account via Binance? What are the limitations of such account, and how can they be lifted? How-to When you're depositing funds to Binance, you have the option to c...
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Manage saved transfer recipients
Question How can I add, edit or delete a saved transfer recipient to speed up ordering the transfer? Answer To learn how to add, edit, or remove a saved transfer recipient, expand the desired secti...
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About ZEN Pro Card
QuestionWhat is a ZEN Pro Card? What benefits do I get for using it?Answer Information New ZEN customers choosing the Pro plan can use it for free for 90 days after registration. Then, the monthly ...
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Collecting Shards for payments with ZEN Pro Card
QuestionHow can I earn Shards for my payments with ZEN Pro Card in Reward Zone program?Answer Information If you have registered in ZEN after 15.11.2024, you have an active Pro plan and use a Stand...
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Fees for transfers processed by ZEN
QuestionWhat are the fees for SWIFT / SEPA / ELIXIR / Faster Payments / Local / Card / PrivatMoney / Internal / Cryptocurrency transfers, and ZEN Buddies transactions? Why was a commission added to...
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Renewal of ZEN Card
QuestionWhat to do if my ZEN Card is expiring soon?AnswerIf your ZEN card is nearing its expiration date, the card was not restricted or removed from the ZEN app, and it was used in the last 6 mont...