Jakub Raduszewski

1. Account management
2. Registration information

QuestionI want to register a personal ZEN account. How can I apply for a ZEN Personal account?AnswerWe're glad to hear that you're interested in our personal accounts! To register a personal ZEN ac...

• Edited November 26, 2024 14:38
• 4 followers
• 0 comments
• 108 votes

1. Transfers & Currencies
2. Currency exchange

QuestionWhy did the store or ATM ask me to choose the currency I want to pay in? What currency should I select at the terminal? What is Dynamic Currency Conversion?AnswerSome merchants and ATMs off...

• Edited January 21, 2025 11:39
• 3 followers
• 0 comments
• 104 votes

1. Top-ups
2. Ways to add funds to ZEN

QuestionHow may I deposit cash into my ZEN account?AnswerThere are several ways to deposit cash into your ZEN account. You may be charged a fee for cash top-ups. The fee depends on the ZEN subscrip...

• Edited March 14, 2025 09:42
• 1 follower
• 0 comments
• 65 votes

1. Top-ups
2. Ways to add funds to ZEN

QuestionCan I store cryptocurrency in a ZEN account? How do I top-up my ZEN account using Digital Currency? How to transfer Digital Currency to ZEN?AnswerIn ZEN, you may top up your EUR account bal...

• Edited April 15, 2025 07:46
• 1 follower
• 0 comments
• 62 votes

1. ZEN Card
2. About ZEN Card

QuestionIn which countries can I use my ZEN Cards?AnswerYou can pay with your ZEN Card in the majority of places that accept MasterCard cards worldwide, except for the regions listed below (ZEN Car...

• Edited November 21, 2024 12:29
• 2 followers
• 0 comments
• 51 votes

1. ZEN Card
2. About ZEN Card

QuestionWhat is a ZEN Pro? What benefits do I get for using it?Answer Information Customers who participated in the Zenith Card tests can take full advantage of the Pro plan until May 2025 with no ...

• Edited November 25, 2024 08:42
• 4 followers
• 0 comments
• 38 votes

1. ZEN Card
2. About ZEN Card

Question What to do if my ZEN Card is expiring soon? Answer If your ZEN Card expiration date is approaching, the card was not restricted or removed from the ZEN app, and it was used in the last 6 m...

• Edited September 12, 2024 13:27
• 1 follower
• 0 comments
• 29 votes

1. Account management
2. Registration information

Question Does ZEN offer children or teen accounts? What is the minimum age required to apply for an account? Answer Currently, ZEN can only be used by adults. The minimum age required to apply for ...

• Edited April 09, 2024 11:17
• 1 follower
• 0 comments
• 24 votes

1. Transfers & Currencies
2. Digital Currency transfers

QuestionHow can I send a Digital Currency transfer to an external wallet address from ZEN?AnswerIn ZEN, you may send funds from your EUR account balance to an external Digital Currency wallet. Supp...

• Edited April 15, 2025 08:29
• 1 follower
• 0 comments
• 23 votes

1. Top-ups
2. Ways to add funds to ZEN

QuestionAre there any fees for ZEN account top-ups using a bank card?AnswerThere may be fees connected to card top-ups. Fee rate depends on the type of card (individual or business card), the count...

• Edited March 25, 2025 12:03
• 2 followers
• 0 comments
• 21 votes