Jakub Raduszewski
Articles
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Depositing cash to ZEN account
Question How may I deposit cash into my ZEN account? Answer There are several ways to deposit cash into your ZEN account. You may be charged a fee for cash top-ups. The fee depends on the ZEN subsc...
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Top up your ZEN account with cryptocurrency
QuestionCan I store cryptocurrency in a ZEN account? How do I top-up my ZEN account using cryptocurrency? How to transfer cryptocurrency to ZEN?AnswerIn ZEN, you may top up your EUR account balance...
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Minimum age to become a ZEN Client
Question Does ZEN offer children or teen accounts? What is the minimum age required to apply for an account? Answer Currently, ZEN can only be used by adults. The minimum age required to apply for ...
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Countries supported for paying with ZEN Card
QuestionIn which countries can I use my ZEN Cards?AnswerYou can pay with your ZEN Card in the majority of places that accept MasterCard cards worldwide, except for the regions listed below (ZEN Car...
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ZEN Card renewal
Question What to do if my ZEN Card is expiring soon? Answer If your ZEN Card expiration date is approaching, the card was not restricted or removed from the ZEN app, and it was used in the last 6 m...
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Fees for ZEN account card top-ups
QuestionAre there any fees for ZEN account top-ups using a bank card?AnswerThere may be fees connected to card top-ups. Fee rate depends on the type of card (individual or business card), the count...
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Sending funds from ZEN to cryptocurrency wallet
QuestionHow can I send a cryptocurrency transfer to an external wallet address from ZEN?AnswerIn ZEN, you may send funds from your EUR account balance to an external cryptocurrency wallet. Supporte...
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About ZEN Pro Card
QuestionWhat is a ZEN Pro? What benefits do I get for using it?Answer Information Customers who participated in the Zenith Card tests can take full advantage of the Pro plan until May 2025 with no ...
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Updating personal data on ZEN account
Question How can I update my name, surname or date of birth in ZEN? How can I change the document I used to verify my identity? Answer To update your personal details (like name, surname, or date o...
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Changing monthly ZEN Subscription Plan
QuestionHow can I change the monthly ZEN Subscription Plan? How do I cancel the monthly ZEN subscription? How may I upgrade or downgrade my account to another plan?How-toTo change or see your activ...