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  1. ZEN.COM
  2. Managing account
  3. Troubleshooting account issues

Troubleshooting account issues

  • I can not log in to the ZEN app
  • I forgot the passcode to ZEN app
  • My one-time SMS password is not coming
  • Issues with generating monthly account statements
  • My ZEN account or certain feature is blocked
  • What happens if my balance is negative?
  • Enforcements of obligations in ZEN
  • I've got a message "We have to close your account"

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