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  1. ZEN.COM
  2. ZEN Business Portal and Payment Gateway
  3. ZEN Checkout help for users

ZEN Checkout help for users

Help with transactions processed via ZEN Payment Gateway for merchants' clients.
  • Using ZEN Payment Gateway
  • Possible transaction statuses for ZEN Payment Gateway orders
  • Using ZEN QR code scanner
  • How is ZEN Payment Gateway storing my data?
  • My payment via ZEN Payment Gateway is processing for a long time
  • My transaction via ZEN Payment Gateway was declined
  • My preferred payment method isn’t displayed in ZEN Payment Gateway
  • I was charged twice for same order via ZEN Payment Gateway
  • My order placed via ZEN Payment Gateway wasn't delivered

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