How to contact Customer Care?

You can contact our Customer Care Team in several ways. We are always happy to answer your questions. 

You can always contact us at hello@zen.com.

Remember to write from the email address that is connected to your ZEN account. Otherwise, we won't be able to help you or disclose any information. 

Other option to contact our service department is Live-chat. It is a form of chat - real-time conversations directly with our consultant.

You can use this option directly after logging in, both from the website and the application. Just click on the "Contact" tab and then "Help". In the mobile app, click "ZEN Support" to connect with our agent.