All about Security at ZEN
- Why was my access to some or all functionalities limited?
- Why was my transfer stopped?
- What happens if I don't respond to messages sent by ZEN?
- Why was my transfer rejected?
- See our safety recommendations
- Where should I report if I think I may be a victim of fraud?
- What are the legal grounds for conducting the verifications?
- What is the purpose of verifying the source of funds?
- Why is ZEN contacting me and asking questions?
- Why do they ask me if I am affiliated with a PEP?
- Why should I provide information about the sender or recipient of the transfer?
- Why should I verify my identity?