- My transaction seems to be stopped
- About "Unlock your transaction" status in ZEN.COM
- Additional account verification during login
- What are the legal grounds for conducting the verifications?
- What happens if I don't respond to messages sent by ZEN?
- What is the purpose of verifying the source of funds?
- Why does ZEN ask me if I am affiliated with public person (PEP)?
- Why should I provide information about the sender or recipient of the transfer?
- Why do I have to follow the ZEN Terms of Use?