Transfer to card – what is it?

Transfer to card is a new type of transfer, which allows you to send money from your ZEN account to any Mastercard, no matter the bank it was issued by. You no longer have to worry about making a mistake while entering those long account numbers – all you need is the card number.

What kind of payment cards are applicable?

Currently, the service is only available for Mastercard. It doesn’t matter whether it’s a debit or a credit card, nor what type of account it was issued for. The feature will work for both individual and business accounts.

What are the transaction limits?

The limits are calculated based on the number of the card you’re sending the transfer to.

	Receiving Account is a Consumer Card Account		Receiving Account is a Commercial Card Account
	Single Transaction Limit	Monthly Transaction Limit	Single Transaction Limit	Monthly Transaction Limit
Person-to-Person Transfer (full name of the sender is different than full name of the recipient)	$5,000	$10,000	$25,000	$50,000
Transfer to Own Account (full name of the sender is the same as full name of the recipient)	$25,000	$50,000	$25,000	$75,000

I made a mistake while sending a Transfer to card – what can I do?

Always double check if the amount and card number you entered is correct, because this type of transfer is non-refundable.

However, if it so happens that you made a mistake, we recommend contacting the recipient of the transfer to request a refund.

What data do I need to enter to make a Transfer to card?

In order to make a Transfer to card all you need is the card number and full name of the recipient (card owner).

Why can’t I make a Transfer to card?

Unfortunately, not all banks allow this type of transfer. In case of refusal, contact the issuing bank or try a different card.

Which countries are available for Transfer to card?

Below you will find a list of countries accepting this type of transfer. The deciding factor here is the card issuing country.

EEA countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, The Netherlands

Others:

Bosnia & Herzegovina, Israel, Kosovo, Macedonia, Montenegro, Serbia, Switzerland, United Kingdom, Australia, Singapore, Bahamas, Cayman Islands, Chile, Colombia, Curacao, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Suriname, Trinidad & Tobago, Uruguay, Afghanistan, Angola, Azerbaijan, Democratic Rep of the Congo, Georgia, Ghana, Kazakhstan, Lebanon, Moldova, South Africa, Tanzania, Turkey, Zimbabwe, Canada, United States, Ukraine, New Zealand.

Which currencies are available?

Transfer to card is made in the currency of the account it was sent from. This means that if you need to transfer EUR, the funds will be sent without conversion.